Privacy Policy
Arista Luxury Car Privacy Policy
Last updated: 12 Jan 2025
Arista (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of those who engage with our services. This Privacy Policy explains how we collect, use, store, and protect personal information in the course of providing our private chauffeur and concierge services.
1. Information We Collect
We collect only the information necessary to provide our services effectively and discreetly. This may include:
Name
Contact details (email address, phone number)
Travel or engagement details (dates, locations, timing)
Payment-related information (processed through secure third-party providers)
Any preferences or instructions voluntarily shared to support the service
We do not collect unnecessary personal data.
2. How We Use Information
Information collected is used solely to:
Respond to enquiries and confirm bookings
Coordinate and deliver chauffeur and concierge services
Communicate service-related updates
Process payments and maintain records
Improve service quality through internal review
We do not use personal information for unsolicited marketing.
3. Confidentiality & Discretion
Discretion is central to how Arista operates.
Ride details, identities, conversations, and preferences are treated as confidential
Information is never shared, sold, or disclosed to third parties except where required to deliver the service or comply with the law
Chauffeurs and associates are expected to maintain strict confidentiality at all times
4. Data Sharing
Personal information may be shared only with:
Trusted service partners strictly when required to fulfil a specific request (for example, payment processing or a client-authorised arrangement)
Legal or regulatory authorities, if required by applicable law
We do not sell or trade personal data.
5. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure.
While no method of transmission or storage is entirely secure, we act with care and discretion appropriate to the nature of our services.
6. Data Retention
Personal information is retained only for as long as necessary to:
Provide the requested service
Comply with legal, accounting, or regulatory requirements
Information that is no longer required is securely deleted or anonymised.
7. Your Rights
You may request to:
Access the personal information we hold about you
Correct or update inaccurate information
Request deletion of personal data, subject to legal obligations
Requests may be made by contacting us directly.
8. Third-Party Links
Our website may contain links to external websites or platforms. Arista is not responsible for the privacy practices or content of third-party sites.
9. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practice or legal requirements. The updated version will be posted on this page with the revised date.
10. Contact
For privacy-related questions or requests, you may contact:
Email: hello@aristaluxurycar.com
Location: Bangalore, India